A clear path to help.
Choose the route that matches what you need. Never include your password, complete card number, bank credentials, or other unnecessary financial details in a support message.
Effective August 8, 2026Sign-in help
Use the secure password-reset flow for access problems. Orion will send recovery instructions to your account email.
Reset passwordBilling & cancellation
Sign in and select Manage billing to cancel Premium, update a payment method, or review invoices in Stripe.
Open my accountAccount & data requests
For access, correction, export, deletion, or a billing review, support@orion-budget.com. Requests are verified using the email on the Orion account.
Read privacy policyWhat to include
Include the email on your Orion account, a short description of the issue, and—only for billing questions—the Stripe receipt or invoice number. Do not include your password, bank credentials, Social Security number, or complete card number.
Service status
If Orion appears unavailable, wait a few minutes and try again. For a persistent problem, include the page you were using, the approximate time, and the error message shown on screen.